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Privacy Policy

Last updated: October 25, 2026

This Privacy Policy describes how GenMovi, publishing as Simple Ebook Store ("we", "us", "our"), collects, uses, and protects your information when you visit simplebook.download or any of our author pages (the "Website") and purchase or download our digital products. By using this Website, you agree to the collection and use of information in accordance with this policy.

Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

Information We Collect

We collect information from you when you purchase a product or contact us. This may include your email address and any other information you voluntarily provide.

When you make a purchase, payment information (credit card number, billing address) is collected and processed entirely by our Merchant of Record, Creem. We never see, store, or have access to your financial information.

When visiting our Website, the IP address used to access the site may be logged along with dates and times of access. This information is used purely to analyze trends, administer the Website, and gather broad demographic information for internal use. Recorded IP addresses are not linked to personally identifiable information.

How We Use Your Information

  • To deliver the digital products you requested.
  • To answer your support requests.
  • To improve our Website and products based on feedback and usage patterns.

Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.

Checkout Reminder Emails

If you enter your email address at checkout but do not complete the purchase, our Merchant of Record, Creem, may send you up to a few reminder emails with a link to finish your order. The legal basis is our legitimate interest in completing a purchase you started (Art. 6(1)(f) GDPR). Each reminder contains an unsubscribe link, and you can object at any time by writing to [email protected]. No reminders are sent after a completed purchase.

Payment Processing and Merchant of Record

All purchases are processed by Creem, which acts as our Merchant of Record. Creem handles payment processing, tax calculation and remittance, receipt generation, file delivery, and refund processing. Your payment data is subject to Creem's own Privacy Policy. We have no access to your credit card number, CVV, or billing details at any time.

Your bank or credit card statement will show "CREEM.IO* STORE" for any charges.

Cookies

This Website uses only essential cookies provided by Cloudflare for security and performance purposes. We do not use advertising cookies, retargeting pixels, or third-party tracking scripts such as Google Analytics, Facebook Pixel, or similar services. You may set your browser to refuse cookies; the Website will continue to function normally.

Third-Party Services

  • Cloudflare: Website hosting, security, and performance.
  • Creem: payment processing and digital product delivery.

Each of these services has its own privacy policy governing how it handles data.

Data Retention

Support emails are kept only as long as needed to resolve your request. Purchase records are maintained by Creem in accordance with applicable tax and commercial law requirements.

Your Rights

Depending on your jurisdiction (including under GDPR for EU residents), you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, request restriction of processing, and request data portability.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Children's Privacy

This Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Security

We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Policy

The contents of this page can and will change over time. If this page is important to you, check back periodically as no other notice of changed content will be provided.

Contact

GenMovi · Antwerp, Belgium · [email protected]

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